We are pleased to offer interest free installment plans for all of our customers ordering via our website or over the phone. We currently offer installment plans ranging from 3 to 6 months. If you would like more information or have questions not answered below, please contact our support team at 1-800-461-1041.
In order to be eligible for our installment plan, you must meet the following criteria:
- Have a credit card valid for the entire duration of your selected payment. Currently only Visa® and MasterCard® are eligible (debit cards are not eligible).
- Order at least one product eligible for the program — As soon as there is a single qualifying product in your cart, the entire order becomes eligible.
How it Works
During checkout or when placing an order over the phone:
- Select how many months you would like to pay over (3, 4, 5, 6).
- Your credit card will be authorized for the entire amount of your order, but only charged for the 1st month's installment. For example, a $3,000 order using a 6 month installment plan would be charged $500 on the day the order ships, $500 each following month for the remaining 5 months.
Please note that you are required to have the total cost of the product(s) available on your card. We only make monthly charges to your card, but the entire amount is held in reserve on your card to ensure payment.
Frequently Asked Questions
Q: Will I be charged any interest or hidden fees?
A: Absolutely not, if you place an order, we do not add any processing or hidden fees on top. You would pay the same amount as if you had not selected the installment plan.
Q: Do you need to do a credit check?
A: No, we simply reserve the amount on your card as collateral (as described above - reserve hold). You will never see it on your bill.
Q: What happens if I lose my credit card, or have some problem with my credit card?
A: You will need to contact us to change the card number. If you do not provide us with a new card within a few days, the entire amount of the remaining balance will be charged onto your card. We will send you emails and may also call you if we find a problem with your credit card.
Q: Do you offer the same installment plans outside of the US and Canada?
A: No. Currently, we only offer installment plans for American and Canadian customers.
Q: I placed an order on your website, but it indicated that I will be contacted with a shipping quote; will that shipping quote qualify for installments also?
A: Yes. We will contact you with the shipping quote and manually apply the installment plan that you chose for your purchase.
Q: Can I use a credit card that will expire in the middle of my payments?
A: No. Your credit card must be valid for the entire duration of your selected payment period. E.g., you may not select payments over a six month period if your card expires four months from the date of purchase.