Accessibility
Commitment to Accessibility
At MKR Rittenhouse, we are dedicated to ensuring a welcoming and accessible experience for all visitors, both online and in person. We continuously strive to improve accessibility and meet the needs of individuals with disabilities.
Website Accessibility
At MKR Rittenhouse, we are committed to ensuring that our website is accessible and user-friendly for all visitors, including those with disabilities. We strive to meet the accessibility standards outlined in the Accessibility for Ontarians with Disabilities Act (AODA) and align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA to provide an inclusive digital experience.
If you experience any difficulty accessing content, navigating the site, or using any of its features, please contact us. You can reach our team at customer-care@mkrittenhouse.com with "Accessibility Feedback" in the subject line and provide details about the specific issue or a suggestion for improvement.
We take all feedback seriously and will use it to improve our website's accessibility. While we aim to ensure an inclusive experience, some third-party content may not be fully within our control. However, we encourage all vendors and partners to provide digital content that meets accessibility best practices.
In-Person Accessibility
MKR Rittenhouse is happy to welcome customers to purchase their products in person. Our facility can accommodate people with accessibility needs including mobility impairments and of course, service animals are always welcome. Should you need specific accommodation, please let us know and we'd be happy to help.
Specific accommodation requests can be sent to:
We are always looking for ways to improve accessibility and ensure an inclusive experience for all. Please don't hesitate to reach out with any concerns or requests.